Royal Windsor Racecourse aims to provide an accessible environment for everyone that attends the racecourse including those with accessible needs and if required, Royal Windsor Racecourse are more than happy to make arrangements to assist with any queries.
To download our full Accessibility Guide, click below:
Speak to one of our team if you would like to make further arrangements or have a query.
Contact UsPersonal Assistants will receive free admission to the racecourse when accompanying a paying guest with accessible needs.
Personal Assistants will receive free admission to the racecourse when accompanying a paying guest with accessible needs.
Personal Assistant tickets can be claimed by bringing in proof of accessible needs on the day of racing e.g. Disability Living Allowance or Personal Independence Payment. You will need to buy a full price ticket first either online or on the day and then speak to a member of staff on the turnstiles about claiming your free personal assistant badge.
Please email office@windsor-racecourse.co.uk at least 24 hours in advance with your name and details of the fixture you wish to attend to arrange these tickets. Subject to availability.
There is designated accessible parking, close proximity to our Jubilee and Trackside entrances. Please advise car-park attendants on arrival that you are a “ badge holder”.
Terms and conditions can be found here
Parking is available on a raceday in the Balloon Car Park (nearest to the racecourse entrance) at a cost of £5 per car. We only accept card payments. Coaches and minibuses are permitted to park there at no cost.
Owners, trainers, annual members, hospitality guests and staff members are only permitted to park in the M Car Park (over the bridge on the right) for free on provision of the relevant badge or booking confirmation.
Accessible drop-offs are available near the Club Enclosure entrance and designated accessible parking is in the M Car Park. Please advise car-park attendants on arrival that you are a "badge holder".
Accessible needs parking spaces (Badge holders only)
Accessible needs toilets around racecourse
Hearing Aid loops available at the Racecourse Office
Lift access to all floors in the Royal Windsor Grandstand
Lift access to the ground floor of the Paddock Pavilion
Raised viewing in the Jubilee Enclosure
In order for wheelchair users to enjoy a better view of the racing action, we will upgrade your Trackside Enclosure ticket, free of charge, to offer you access to our wheelchair viewing area, within the Jubilee Enclosure. This can be obtained from our Jubilee Enclosure entrance upon production of a valid registered disabled card or certificate and your Trackside ticket.
