Should you require a personal assistant in order to visit the racecourse, you are entitled to apply for one complimentary admission ticket for a nominated individual. This needs to be for the same event as you have purchased and is only valid once you have purchased a valid admission ticket for yourself.
Please note that the personal assistant admission policy does not apply to disabled persons 17 and under as it is racecourse policy that all persons under the age of 17 must be accompanied at all times in any event by a responsible adult who must purchase their own ticket.
The complimentary admission ticket provided to your personal assistant will carry the same conditions as the admission ticket that you hold.
The eligibility criteria for complimentary personal assistant admission are regularly reviewed and the racecourse reserves the right to update them from time to time. Currently, those who receive one of the following benefits are eligible to apply for a free personal assistant ticket:
- Disability Living Allowance (DLA)
- Attendance Allowance (AA)
- Personal Independence Payment (PIP)
- Armed Forces Independence Payment (AFIP)
Additionally, people who are Registered Blind are also eligible.
When applying for your complimentary personal assistant ticket the following supporting documentation will be required in respect of one of the benefits referred to above:
- A copy of the awarding letter from DWP or statement confirming receipt of the allowance;
- Photo ID which matches the details of the recipient of the above.
Alternatively, if you are a Registered Blind Person then a photocopy of certification and matching photo ID is required.
Please note that a Blue Badge is not accepted as evidence of eligibility.
Complimentary personal assistant tickets must be booked in advance, either by telephone or via email. Full terms and conditions can be found here and here
