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The crowds filling some of the stands at Windsor Racecourse
The crowds filling some of the stands at Windsor Racecourse
Planning Your Trip?

Find the answers to make it a great one.

FAQs

Planning Your Booking

Berkshire Winter Million Tickets
Do you offer group discounts?
When do online tickets close? 
Do you offer a student discount?
Can I purchase extra tickets on the day?
Do I need to print my tickets?
Can I collect my tickets on the day?
Can I transfer / refund my tickets or packages?
Can children come racing?
Can I transfer between Enclosures?
How do I redeem a Gift Voucher?
How do I use/sign up for Rewards for Racing? 
What is the difference between enclosures?
What discounts and concessions do you offer?
Third-Party Vouchers

Event Schedule

What time do gates open?
What time is the last race and when will the racecourse close?
When is the music after racing?
What times does the boat service operate?

Your Arrival At Windsor

What do I need to wear?
How do I get to the racecourse?
Can I arrive by coach?
Is parking available?
Can you pay for car parking in advance?
What entrance do I use?

Refreshments On-Course

Can I bring a picnic?
What food and drink is available?
Can I bring alcohol into the racecourse? 
Are barbecues allowed?
What options are there for gluten free customers?

Accessibility at Windsor

How accessible is your racecourse?
What do you offer Personal Assistants?
Is there wheelchair viewing?

How To Bet & Pay

Where can I place a bet on course?
Do you have cash machines?
What payment method do you accept? 
Do bookmakers accept cash?
Where can I buy a race card?

Planning Your Raceday

Is there seating available?
Can I bring a chair?
Can I smoke and where?
How do I get a boat to Windsor Racecourse?
Where is best to stay overnight?
Does the weather affect the racing?

Dogs

Can I bring a dog? 

Photography

Can I take photographs?
Annual Memberships

Got a question about Annual Memberships and terms and conditions?

See here
Still Got A Question?

If you've still got a question, contact our team who will be happy to help.

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