Online tickets remain open before and during each fixture and can be used to purchase tickets on the day of racing.
Yes, students with valid ID receive a £5 discount. This discount is applied against the on the day ticket price and is only available on Trackside tickets purchased on the day of racing. Valid Student ID Card required.
Yes! Online tickets remain open during each fixture and can be used to purchase tickets on the day of racing. You can also buy a ticket on the gate via card payment only.
No, we can scan e-tickets off mobile devices (mobile phones & tablets). If you wish to print them off and bring them along in paper format this is fine.
Unless at the request of the racecourse (for example carers tickets), there is no longer an on the day ticket collection option. All tickets can only be sent via email.
Once purchased, refunds or transfers on tickets and any other online purchases will only be available in the case of fixture abandonment or event cancellations.
Please see our terms and conditions of entry for full details.
We welcome children and families. Children 17 and under go free to the races when accompanied by an adult (some exclusions apply for Festival fixtures and Live After Racing events). Adults should collect a child’s ticket from the ticketing office or turnstile on the day of the racing whilst accompanied by a full paying adult (max.3 children per adult.
Space permitting, you can upgrade your ticket to another enclosure on the day. Please visit the racecourse office.
Rewards4Racing is the sport’s award-winning rewards programme, presenting racegoers with fantastic opportunities to enjoy unforgettable racing experiences for less. With Rewards4Racing, you can collect points when shopping online with over 4,000 retail partners, and you can also collect points on all of your sports bets with four betting partners. If you don't have an account with bet365, Betfair, Betfred or Coral, you can sign up via the Rewards4Racing website and deposit today to collect an extra £20 worth of points.
This enclosure has the prime position next to the winning post and has a dedicated big screen for all the racing action. With a ticket for this area you can access the Jubilee and Trackside Enclosures, Centre of the Course* and exclusive access to the Paddock Lawn. The Parade Ring, Pre-Parade Ring and Winners Enclosure are close by and there is also a great choice of bars and three wonderful restaurants. We have a smart dress code in the Jubilee Enclosure. *Centre course only available on certain fixtures. T&Cs apply.
The enclosure has a great view of the track and is located within 75 yards of the winning post. With a ticket for this area you can access the Trackside Enclosure only. There is a wide selection of bars, cafes and betting facilities to choose from.
Please click here to view our dress codes.
Seniors aged 60+ as well as students can all benefit from a £5 discount. This discount is applied against the on the day ticket price and is only available on Grandstand tickets. Tickets must be purchased on the gate where proof may be requested.
Customers who wish to redeem vouchers from third-parties must redeem these at least two weeks before the fixture they wish to attend.
Typically, gates open two hours before the first race. For feature and festival fixtures, gates may open earlier.
Check the what’s on fixture page for the date you’re attending for the most up-to-date time, as race times are subject to change.
Races will take place at different times and can also change last minute, so please check your specific fixture.
Typically, the racecourse, along with bars and food outlets, will close shortly after the last race. For Live After Racing nights or themed racenights with music after racing, the live act will perform for an hour to 90 minutes after the last race and the racecourse will close shortly after the performance.
Check the what’s on fixture page for the date you’re attending for the most up-to-date times.
Most racegoers choose a smart casual outfit when attending the races and we discourage sportswear and ripped jeans. There are more formal dress codes in place for some of our premier ticket options as well as hospitality and restaurant packages. Please click here to view our dress code.
Yes, absolutely. We welcome coach groups to the racecourse. On arrival, coaches will be directed to our allocated coach parking.
We have a number of car parks and all parking here at Windsor Racecourse is now free.
All parking here at Windsor Racecourse is now free so there is no need to pay on the day.
The entrance into the racecourse is the main entrance on Maidenhead Road (A308) and we have a disabled parking area.
No food and drink or picnics are allowed to be brought into Windsor Racecourse, with the exception of our Family Fundays, which operate as one enclosure. No alcohol is permitted to be brought onto site and will be confiscated.
No alcohol can be brought into the racecourse. There will be a range of bars open selling a variety of alcoholic and non-alcoholic drinks.
Barbecues are not allowed to be used at the racecourse.
We do all we can to ensure our visitors enjoy their day. This includes making our venue an easily accessible place and adding in extra features to make guests comfortable wherever possible. Click here for more information.
Should you require a personal assistant in order to visit the racecourse, you are entitled to apply for one complimentary admission ticket for a nominated individual. This needs to be for the same event as you have purchased and is only valid once you have purchased a valid admission ticket for yourself.
Please note that the personal assistant admission policy does not apply to disabled persons 17 and under as it is racecourse policy that all persons under the age of 17 must be accompanied at all times in any event by a responsible adult who must purchase their own ticket.
The complimentary admission ticket provided to your personal assistant will carry the same conditions as the admission ticket that you hold.
The eligibility criteria for complimentary personal assistant admission are regularly reviewed and the racecourse reserves the right to update them from time to time. Currently, those who receive one of the following benefits are eligible to apply for a free personal assistant ticket:
Additionally, people who are Registered Blind are also eligible.
When applying for your complimentary personal assistant ticket the following supporting documentation will be required in respect of one of the benefits referred to above:
Alternatively, if you are a Registered Blind Person then a photocopy of certification and matching photo ID is required.
Please note that a Blue Badge is not accepted as evidence of eligibility.
Complimentary personal assistant tickets must be booked in advance, either by telephone or via email.
The wheelchair viewing on a raceday is opposite the Bottega restaurant where there is ramp leading to a viewing area.
Betting at the horse racing is a time-honoured tradition. If you wish to join in, there are a number of places across the racecourse where you can place a bet – either with the tote, which is a pool betting option (similar to the lottery) or with the on-course bookmakers.
Find out more about betting at the racecourse.
No – There are no cash machines on site. All catering and bars accept debit or credit card payments only. The tote, along with bookmakers do accept cash payment and some may also accept debit card payments (no credit cards).
All bars and food outlets are cashless and will be accepting card and contactless payments only. However bookmakers and the tote will still accept cash payments. As there are no cash machines on the racecourse, please bring cash with you if this is your preferred payment method with bookmakers.
Yes – bookmakers will still accept cash and some will also accept debit cards. There are no cash machines on the racecourse so if cash is your preferred method then please ensure you bring this with you.
Download your free, digital racecard on the morning of racing here. Printed racecards will be available to purchase at the racecourse.
Unless you have booked a ticket with a reserved seat included, a restaurant package or hospitality option, there is only limited seating available across the racecourse and the majority will be outside.
Chairs will not be allowed to be brought into the racecourse during weekend fixtures, unless for medical reasons. For all other fixtures, we take a pragmatic approach and allow chairs into the racecourse when crowd size allows. This is always at the discretion of the safety officer on the day.
Smoking is permitted in the allocated smoking rings across the racecourse. Smoking is not permitted in the grandstands.
Our brand-new app is coming! More details will be available shortly.
Yes, there is a river taxi service which operates for all race meetings from Barry Avenue Promenade, opposite Browns restaurant, in Windsor Town centre. This is just a short walk from the Windsor train stations. The river trip takes approximately 10 minutes and there is a full bar facility on board.
Boats departing for Windsor Racecourse start running approximately 2 hours before the first race up until the beginning of the second race and leave approximately every 10 minutes. The return trips to Windsor Promenade start at the beginning of the penultimate race and finish approximately 40 minutes after the last race. On theme nights when there is a live band playing after the racing the return trips finish approximately 1 hour and 15 minutes after the last race.
For further information on the river taxi service please call French Brothers on 01753 851900 or visit www.frenchbrothers.co.uk. If you'd like to arrive by boat then why not book our fantastic Racegoers River Package!
There are numerous places nearby that we’d recommend. Visit our ‘Where To Stay’ page or visit the local tourism website for options and availability.
For turf tracks, the amount of rainfall will impact the ‘Going’ at the racecourse. Simply put, this is the condition of the racing surface and how ‘hard’ or ‘soft’ the ground is. Different horses enjoy different ground conditions and therefore the going reports are vital for a horse’s trainer and owner in deciding when and where a horse should run.
The health and safety of all participants and horses is our top priority. If the racing surface is deemed unraceable (this could be due to waterlogging, frozen surfaces or even too hard a surface) or extreme weather conditions are unsafe, a fixture will be abandoned. If this happens, customers will be alerted and the information will be available immediately on our website – there is no need to call.
Full or partial refunds will be automatically provided according to our refund policy, available on our terms and conditions of entry.
With the exception of Guide Dogs of the Blind and other Assistance Dogs, dogs are not permitted to enter the racecourse. In the interests of animal welfare, no dogs are permitted to be left in cars and we politely request that all dogs are left at home.
At all meetings we ask you to ensure that no flash photography takes place near the horses.
Otherwise, you are welcome to take photographs for personal non-commercial use only. During live music and entertainment, the artists' management retain all image rights. Any photographer that is felt to be impeding or contravening these rights without accreditation and prior written consent will be requested to leave the premises.
You cannot take images for commercial purposes without prior permission from the racecourse and provision of press accreditation.
Professional filming and photography takes place here at the racecourse for various publications and broadcasting and race goers (including families) consent to being filmed, photographed and otherwise recorded by the Racecourse or any authorised third-party. By entering the racecourse, you accept our terms and conditions of entry, which authorised by the Racecourse the right to broadcast, publish, licence and use any photographs, film, recordings or images of you without payment or other compensation in any promotional literature produced by Arena Racing Company. Full copies of our Terms & Conditions are available here.