A gentleman wearing a hat at the races at Windsor Racecourse.
A gentleman wearing a hat at the races at Windsor Racecourse.
Got A Question?

You may find your answers below.

FAQs

Tickets & Booking

When do advance tickets close? 
Can I purchase extra tickets on the day?
When will I receive my tickets?
Can I collect my tickets on the day?
Can I transfer / refund my tickets or packages?
Can Children come racing?
Can I transfer between Enclosures?
How do I redeem a Gift Voucher?
How do I use/sign up for Rewards for Racing? 
What is the difference between enclosures?
Do Silver Enclosure tickets have access to themes and band nights?

Times

What time do gates open?
What time is the last race and when will the racecourse close?

Travel & Entry

What do I need to wear?
How do I get to the racecourse?
Can I arrive by coach?
Is parking available?
Can you buy car parking in advance?
Visiting Safely

Food & Drink

What bars and food concessions will be open?
Can I bring a picnic?
Can I bring alcohol into the racecourse? 
Are barbecues allowed?

Accessibility

How accessible is your racecourse?
What do you offer carers?

Betting & Payments

Where can I place a bet on course?
Do you have cash machines?
What payment method do you accept? 
Where can I buy a race card?

Experience

Is there seating available?
Can I bring a chair?
Can I smoke and where?
How do I download and use the ARC APP?
How do I get a boat to Windsor Racecourse?
Where is best to stay overnight?
Does the weather affect the racing?

Dogs

Can I bring a dog? 

Photography

Can I take photographs?
Still Got A Question?

If you've still got a question, contact our team who will be happy to help.

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